7 Reviews : Average Rating
Buying a ductless system from Columbia NW Heating & Cooling was a pleasant experience, starting with Dave to the Installers Ivan and those who helped Ivan, including the electrician. I highly recommend Columbia. They are an honest and very fair company and it was a pleasure working with everyone.
I had two appointments scheduled. One was for duct cleaning, and the other was a tune up on my furnace, a/c, and gas fireplace. They showed up right on time, and did a really great job. They were very careful not to make a mess, and were very professional. Will use them again, and recommend them to anyone!
About 10 days ago on a late Friday afternoon, out air conked out. My techie husband was able to diagnosis it, yet not sure he could find appropriate part. A call to Columbia, who had installed unit 10 years ago, resulted in their tech Wade, showing up at 530 and being able to get us going again. I appreciate they were very upfront about after hours service fee, and we made the choice to say yes. We appreciate their desire to keep customers equipment running and Wade's willingness to give up a little of his Friday night for us!
I've been meaning to write this for a while. We are EXTREMELY happy with our heat pump/ac from this group. Dave Whipsell was honest & thorough with our estimate and really went the extra mile for us 7 months after install to give us a vent replacement that made all the difference to our bedroom cooling☺The installation team (Jason and friends) was knowledgable and professional and we've had no problems-only lower bills!! THANK YOU ALL SO MUCH for being so honest & such pros with such an important household improvement project-it's great to feel so good about this since it's an expense no matter what and a quality of life decision. We sincerely appreciate your team☺
1st class work. No problems with sale and install. Very happy
First, Erik was AWESOME!!!! Nice guy, personable, funny, but he could answer all my questions and explain things so I could understand them and I really appreciate that. It makes it easy to trust him.
Second, wow what service- I called you with a problem and then presented a scheduling problem which Geri solved immediately. Thanks!!
My highest appreciation for the two technicians who visited my home this morning! Ryan and Evan were excellent, very polite, informative, and respectful. It was a pleasure to have them in my home, and the work was done in a very timely manner. I appreciated the way in which everything was explained beforehand as well. They even helped move a heavy crate for us, which was above and beyond! They appeared to really enjoy their work, and this showed in their positive comments and professional appearance. If I could give 10 stars, I would! Thank you, Francy Kjornes Warren, OR